Getting Started with BugDigger

BugDigger makes bug reporting for web applications easy, efficient and precise. BugDigger automatically collects all the contextual data needed to pin down the bug to a specific area:

  • Screenshot of the web page,
  • Current and recently opened URLs on the web site,
  • Browser details, etc.

Using BugDigger as your bug reporting assistant allows you to keep your focus on essential tasks, while BugDigger takes care of the boring and time-consuming steps.

Setting Up

Two components slot together to harness the power of BugDigger:

  • The web browser extension.
  • BugDigger (hosted application), which collects the data received from the browser extension and interfaces with external issue tracking applications.

To get started, sign up for BugDigger. Then download and install the BugDigger browser add-on.

Reporting an Issue Using BugDigger

After installing the BugDigger add-on, a bug reporting button appears in the browser’s toolbar.

In Internet Explorer:In Firefox:

You can click this button at any time, on any web site. When you click the BugDigger button, a simplified bug reporting screen opens. At the same time, the browser extension automatically captures and uploads a screenshot and other contextual data. At this point you can use the built-in image editor to scribble on the screenshot, add some text, arrows etc. to highlight the problem.

Once you’ve saved the bug report, you can email it or share its public access URL with your teammates.

Connecting with an External Issue Tracker

One of BugDigger’s most powerful features is the ease with which it is integrated with an external issue tracking application. BugDigger submits your bug reports directly to your issue tracker, automatically attaching screenshots and other collected data to the opened ticket. Not only is this a tremendous time-saver, but it ensures that all bug reports have a useful and familiar format with automatic accuracy.

BugDigger does not require any special plugins to be installed on the issue tracker, but there are a few requirements for proper integration:

  • The issue tracker must be publicly accessible from the Internet.
  • It must send a response to any request (such as listing projects or submitting an issue) in less than 10 seconds.

Basecamp, FogBugz, Pivotal Tracker, Unfuddle, Lighthouse, JIRA, Planbox and Redmine

To connect your issue tracker to BugDigger, visit your “Bug tracker accounts” page, click the issue tracker logo and specify the URL to it. If BugDigger recognizes the issue tracker at the provided URL, it will ask you for authentication details. If all goes well, your issue tracker identity will be added to your account and listed on the bug tracker accounts page.

When reporting an issue, select the target project on the issue tracker, and BugDigger will send your report to it. For even more efficient work, you can set a default project for a given web site, so that all future bug reports for the same web site will go straight to the selected project.

Make a useful bug report every time, in no time! Get Started with a FREE account