JIRA Integration

Effortless and accurate bug reporting to JIRA

Our support for Atlassian JIRA is two-fold, allowing you two choose the approach that better suits your needs and environment.

You can use BugDigger browser add-on to submit issue reports to JIRA:

  1. via My BugDigger hosted service, or
  2. directly to JIRA with BugDigger plugin installed.

Should I use the hosted service or BugDigger plugin for JIRA?

With the My BugDigger service we tend to support as many JIRA’s bug reporting features as possible, although there are few limitations:

  • My BugDigger service supports JIRA’s most commonly used form field types. However, it cannot provide user with UI and logic provided by some JIRA’s widgets and plugins.
  • Only the traditional sign-in to JIRA is supported by the service. Sign-in forms using captcha or OpenID are not supported.

My BugDigger service works best with JIRA 5+ (including JIRA OnDemand) as it relies on JIRA’s support for REST to discover projects, issue types and associated form fields.

If you have an option to install JIRA plugin, we recommend BugDigger plugin. It provides the highest level of compatibility, works with any JIRA authentication option you may use and supports guest users.