My BugDigger Plans and Pricing

This page lists pricing of our hosted service. If you use JIRA and prefer private installation, see BugDigger for JIRA.

	Basic	Business	Enterprise	Premier
	$19 / month	$49 / month	$99 / month	$199 / month
	Sign Up	Sign Up	Sign Up	Sign Up
External issue tracker	Subscription can be attached to one external issue tracker to automatically cover all issue tracker users submitting a bug report to any project on the issue tracker.
Projects Use projects on BugDigger to associate your web sites with external projects or allow guest user bug reporting.	1	5	15	30
Active users per month Includes guests and users reporting to your sponsored issue tracker.	10	25	100	500
Allows guest users Bug reports submitted by users without sign-in.		Yes	Yes	Yes
Collect reports via RSS		Yes	Yes	Yes
Issues per month	200	500	1000	5000
All prices are in USD. There is no setup fee, pay month-to-month.			Have more users or projects? Contact us

Standard features across all plans:

Browser add-on is free for unlimited number of users.
Screenshot annotation editor.
Each project can send bug report to a different external issue tracking service.
Subscription can sponsor one external issue tracker automatically covering all bug reports to any of its projects.
Integration with all currently supported bug trackers (Basecamp, FogBugz, Pivotal Tracker, Unfuddle, Lighthouse, JIRA, Planbox and Redmine).
Access and data upload over secure sockets layer (HTTPS).

How do monthly payments work?

When you start a subscription plan, you are billed immediately and every month on that day going forward.

Is there a contract involved?

Nope, BugDigger is a pay-as-you-go service with no contracts. You pay month-to-month and you can cancel any time.

Is there a trial or Free Plan?

Yes, you can start using BugDigger absolutely free. There are some limitations, though:

Free accounts have limited bug reporting frequency.
Bug reports are automatically deleted from the system after some time.

Terms and Privacy Policies

Read our Terms of Service and Privacy Policy.

Questions before signing up?

We’re happy to answer any questions you have. Just drop us a note and we’ll get right back to you.

How do you count users?

We count anyone sending a bug report to any of your projects within a month. If you’re sponsoring an external issue tracker with your subscription, any BugDigger user signed-in via the issue tracker and submitting an issue to it is counted too.

How do I add users to my subscription?

You don’t add users to BugDigger manually! BugDigger automatically enables users based on permissions you already have in your sponsored issue tracker.

For example, if you attached subscription to your Basecamp instance, any Basecamp user with access to one of your projects is covered by your subscription when bug report is sent to the project.

Who can view a bug report on BugDigger?

User that submitted the bug report.
Owner of the project to which the bug was submitted.
If the bug was submitted to a project on an external issue tracker, any user with access to the project. (Assuming that user signed in to BugDigger via the issue tracker.)
Anyone else if given public access URL.

What if my company uses multiple issue trackers?

Each BugDigger project can be associated with a project on a different issue tracker. In most cases you should be good choosing a subscription plan with enough projects.

If you want to sponsor all projects on multiple issue trackers (without creating BugDigger projects for all of them), you need a separate BugDigger subscription for each issue tracker. You can manage multiple subscriptions with one BugDigger account.