BugDigger Service Plans and Pricing

BugDigger Subscription Plans

Team

$ 19 / month

  • 10 Active Users
  • 10 Projects
  • 60 Days Data Retention
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Agency

$ 49 / month

  • 25 Active Users
  • 25 Projects
  • 90 Days Data Retention
  • Guest Users
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Corporate

$ 99 / month

  • 100 Active Users
  • 100 Projects
  • 120 Days Data Retention
  • Guest Users
  • Wildcard website associate
  • Submit via API

Infinity

$ 199 / month

  • 500 Active Users
  • Unlimited Projects
  • 120 Days Data Retention
  • Guest Users
  • Wildcard website associate
  • Submit via API

Standard features across all plans:

  • SSL data encryption for service access and data upload by browser extensions.
  • Browser add-on is free for unlimited number of users.
  • Screenshot annotation editor.
  • Integration with all currently supported external issue trackers and project management tools.
  • Collect bug reports via RSS/Atom feed or submit to a custom URL.

How do monthly payments work?

When you start a subscription plan, you are billed immediately and every month on that day going forward.

Is there a contract involved?

Nope, BugDigger is a pay-as-you-go service with no contracts. You pay month-to-month and you can cancel any time.

Is there a Trial or Free Plan?

Yes, you can start using BugDigger absolutely free. There are some limitations, though:

  • Free accounts have limited bug reporting frequency.
  • Bug reports are automatically deleted from the system after some time.

Terms and Privacy Policies

Read our Terms of Service and Privacy Policy.

Questions before signing up?

We’re happy to answer any questions you have. Just drop us a note and we’ll get right back to you.

How do you count users?

We count anyone sending a bug report to any of your projects within a month. If you’re sponsoring an external issue tracker with your subscription, any BugDigger user signed-in via the issue tracker and submitting an issue to it is counted too.

How do I add users to my subscription?

You don’t add users to BugDigger manually! BugDigger automatically enables users based on permissions you already have in your sponsored issue tracker.

For example, if you have associated your subscription with a Basecamp instance, any Basecamp user with access to one of your projects is covered by your subscription when bug report is sent to the project.

Who can view a bug report on BugDigger?

  • User that submitted the bug report.
  • Owner of the project to which the bug was submitted.
  • If the bug was submitted to a project on an external issue tracker, any user with access to the project. (Assuming that user signed in to BugDigger via the issue tracker.)
  • Anyone else if given public access URL.

What if my company uses multiple issue trackers?

Each BugDigger project can be associated with a project on a different issue tracker. In most cases you should be good choosing a subscription plan with enough projects.

If you want to sponsor all projects on multiple issue trackers (without creating BugDigger projects for all of them), you need a separate BugDigger subscription for each issue tracker. You can manage multiple subscriptions with one BugDigger account.